Service Call Management Software for Computer & Repair Shops

SCROLE helps you manage all your service jobs, customer records, AMC contracts, and invoices in one simple software. Built for computer repair shops, and perfect for mobile, electronics, and all repair businesses.

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What Makes SCROLE Perfect for You? - Core Features

Designed for computer repair shops and service businesses that need smart, fast and flexible service call management

Service Call Management

Complete Tracking which is Fast, Easy and non complicated

SCROLE makes your daily service call handling quick and easy. From assigning jobs to sharing reports with customers — Just single clicks !

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  • 01.

    Assign service calls to engineers or share job details directly to the engineer on WhatsApp in just one click

  • 02.

    Track used spare parts, 3rd-party handovers (not shown to customers) and job updates

  • 03.

    Send professional reports and invoices to customers via WhatsApp or email

  • 04.

    View timestamped logs of every change

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Customer Management System

All customer records in one place

SCROLE gives you a full view of every customer – service history, AMC, components given for repair and even payments. You can even send Birthday messages and reminders.

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  • 01.

    Track service history, Components received for Service, AMC, Warranty, Contracts and payments

  • 02.

    Group customers and track Calls and Contracts for the entire Group

  • 03.

    Send Birthday Greetings, AMC, Warranty or any other Contract Expiry alerts or Job Reports

User Management & Role-Based Access

The right access for the right people — no more confusion

SCROLE comes with full role-based login. Super admins, managers, and engineers all get access based on permissions granted — nothing more, nothing less. Field engineers see only what they need: their assigned calls, customer info, and issue details. They can update jobs themselves, reducing work load of the manager.

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  • 01.

    Field engineers see only what they need or has been assigned to them.

  • 02.

    Engineers can update status, remarks, and collections on their own.

  • 03.

    Cut down on phone calls and manual updates for your managers.

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Contract Management (AMC, Warranty & More)

Handle more than just AMC — track any kind of Service Contract plans

SCROLE gives you full control over your contracts — not just AMC and Warranty. Add your own contract types like antivirus renewals, CCTV maintenance, software licenses and more.

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  • 01.

    Never miss a renewal — system reminds you and your client in advance

  • 02.

    View and Download Contract and also full service history for any Contract

  • 03.

    Create custom Contract heads like Antivirus Renewals etc.

3rd Party Repair Tracking

Track items given to vendors / Service Partners

If you send devices to a repair partner, you can track it inside the same job. Know exactly where every item is.

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  • 01.

    Completely an interal affair, Not shown in any customer report.

  • 02.

    Know exactly where the Service Item is

  • 03.

    Extensive Service Partner Reports with items given and received

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Make your life easier and stress-free with !

Trusted by computer service centers, printer repair businesses, CCTV installers, and more.

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Your Business Data Is Safe With SCROLE

You focus on repairs. We’ll handle the Data, the Tech, the Servers, and your peace of mind

Hosted on Secure Servers

SCROLE is hosted on reliable, firewall-protected cloud servers with SSL encryption. Your data is backed up daily and protected 24/7.

Separate Database for Every Client

Each customer gets a private, isolated database. There’s no shared space — meaning zero risk of data leaks or mix-up with other clients of scrole.

99.9% Uptime — Always On

Our infrastructure is monitored constantly. SCROLE is always up and running when you need it — whereever you need it.

Your Data Is Never Touched or Shared.

SCROLE does not use, analyze, or share your data with anyone — not even for internal use. What’s yours stays yours.