Role-Based Access Control with Separate Logins

Define who can do what — with separate panels for managers, engineers, and super admins. Keep your data secure, responsibilities clear, and workflows tight.

Smart & Secure Access

Each team member sees only what they need — nothing more, nothing less. Permissions are fine-tuned for security.

Super Admin Oversight

Keep complete control over roles and permissions with a centralized admin panel.

Flexible Workflow

Adjust access based on job roles, ensuring efficiency without compromising security.

Permissions You Can Assign or Restrict

Fine-tune user capabilities for maximum control and streamlined operations.

Add Customers to the database
Edit Customer Details
Add New Service Calls
Edit Job Data (labour charges, item types, issues)
Add Spares for Jobs
Add Service Partners
Send Job Reports to Customers
Your Workflow, Your Rules

Decide exactly what each role can do — from creating jobs to sending reports — giving you full operational control.

The Roles

Each user role in SCROLE has its own customized access and responsibilities.

Engineer Panel

Engineers access only what they need to complete their tasks.

  • View assigned service calls
  • Check pending calls
  • View customer name, address & balance
  • Collect cash or cheque
  • Update job reports
  • Mark calls as closed (if allowed)

Minimal distraction. Maximum efficiency.

Manager Panel

Managers have broader access to manage field operations and teams.

  • Manage customers
  • Add, edit, assign service calls
  • Record spares & service partners
  • Send reports & close calls
  • Collect payments from engineers
  • Handle contracts & reminders

Control operations smoothly across branches.

Super Admin Panel

Full-system control with access to every part of SCROLE.

  • Access all customer data
  • Download reports & backups
  • Assign or restrict user roles
  • Configure settings & service partners
  • Monitor all branches in real-time

This is your control tower. Nothing is out of reach.

Undeletable Activity Logs

Every action — editing jobs, collecting payments, adding customers — is logged under each service call.

These logs are clearly visible beneath job details and cannot be deleted or altered.

Full transparency and traceability — always.

Role-Based Access – Frequently Asked Questions

Need clarity on how SCROLE manages access levels and user roles? Here’s everything you need to know about keeping control without complexity.

Absolutely. SCROLE lets you define permissions per role — from creating jobs to sending reports. You decide what each user sees and does.

Yes. SCROLE has separate, role-specific panels for engineers, managers, and super admins — each designed with only relevant functions and data visible.

Only the data for the jobs assigned to them — like customer name, address, pending amount. No full access to customer records unless permitted.

The Super Admin. They can manage users, assign roles, and grant or restrict permissions branch-wise or feature-wise.

Scrole allows you to have 2 Super Admins who can manage everything on the application.

Yes. SCROLE logs every user action on a service call — who edited what, when. Logs are undeletable and visible right inside the job detail.

Control, Security, and Simplicity – Built In

SCROLE's role-based access keeps your business data secure and your workflow smooth.
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