Manager Panel
Oversee service calls, engineer activity, collections, and reports from a clean, easy-to-use dashboard.
From call logging to closure, SCROLE makes managing repairs fast, organized, and stress-free.
SCROLE isn’t just another CRM; it’s a practical solution for managing service calls faster and smarter. Designed specifically for repair shops and service-based businesses, SCROLE gives you complete visibility and control from the moment a call is logged till it's resolved.
No bloated features. No learning curve. Just pure productivity.
Quickly assign calls to engineers and share job details via WhatsApp — directly from your dashboard.
From spare parts used to job notes and 3rd-party handovers (hidden from customers), nothing slips through the cracks.
Generate invoices and detailed service reports instantly and send via WhatsApp or email.
View timestamped logs of every update — know who did what and when, with zero confusion.
Use SCROLE from phone, tablet, or desktop — fast, responsive, no app installation required.
SCROLE is built for simplicity, speed, and power — everything is just a few clicks away.
SCROLE offers dedicated panels for managers and engineers, each with customized access and permissions set by the Super Admin. Engineers see only their assigned calls, while managers get full oversight and controls — all through a fast, mobile-friendly interface.
More on Users, Roles and Access Rights management
Oversee service calls, engineer activity, collections, and reports from a clean, easy-to-use dashboard.
Each technician gets their own login. They can view assigned calls, update job status. Fast, mobile-friendly, and super easy.
SCROLE's Service Call Management Module lets you log service calls in under 30 seconds. Whether it’s a walk-in repair or a scheduled onsite service, everything is trackable from start to finish.
Create a new service call in under 30 seconds with essential customer and issue details.
Assign the call to a specific technician with just a click.
Add job progress, list spares used, and record service notes as the work is done.
Generate and share professional PDF Invoice and reports to customer via Whatsapp/Email.
Mark calls as Completed, On Hold, or Cancelled in just a single click.
Everything you need to know about managing service calls, assigning jobs, and getting things done with SCROLE – all in one place.
A service call is a logged request for repair or support from your customer. You can record issue details, assign it to a technician, track and update progress in real time, generate pdf incvoice and reports and even interact or send report to customer via Email or Whatsapp — all in one flow.
Less than 30 seconds! Just search a customer by name or mobile or email, enter basic call type and items for service and issue description — SCROLE is optimized for speed and simplicity.
Yes, with a single click. You can also notify them instantly via WhatsApp — no need for manual follow-ups.
Absolutely Yes! Each engineer gets a dedicated panel where they can see only the calls assigned to them, update job status, and log service notes.
Yes, every action — from updates to closure — is timestamped in the call’s timeline. You get full visibility, so there’s no finger-pointing.
Yes. You can instantly generate PDF invoices and service reports and share them with the customer via WhatsApp or email.
You can mark any call as On Hold, Completed, or Cancelled — no messy workflows. Everything is just a click away.
100%. SCROLE works great on mobile, tablet, and desktop. There’s no need to install an app — just log in and go.
Scrole will be avilable on Android and iOS very soon
Yes, you can add spares and the amount is automatically added to the service call total charges.
Yes! Every spare is shown along with the amount and GST seperately along with the labour charges in the invoice and reports - all clear and transparent.
Nope. SCROLE is designed to be self-explanatory and intuitive. If you can use WhatsApp, you can manage service calls with SCROLE — no tech background needed. The clean interface guides you step-by-step so you never feel lost.
SCROLE is a cutting-edge application that is designed to transform the way you work and increase your productivity.
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At SCROLE, we're committed to revolutionizing the way repair and servicing management is handled. With a focus on efficiency and excellence, we've developed an all-in-one solution that empowers businesses to streamline their operations and deliver exceptional service to their customers.
SCROLE is a product of AGASOFT